Applies to bulk, clearance, and discounted items sold by ReBox.

Important
All sales are final. Please review product descriptions, specifications, and quantities carefully before placing your order.

General Policy

• All sales made on ReBox are final.
• We do not accept requests for returns, refunds, or exchanges once the order has been confirmed and dispatched.
• Customers must review product descriptions, specifications, quantities, and pricing carefully before placing orders.

Why This Policy Exists

1. Bulk & Clearance Stock: Many items are bulk lots, overstock, clearance, or discounted and cannot be restocked or exchanged.
2. Discounted Pricing: Deep discounts limit post-sale services like returns or replacements.
3. Multi‑source Procurement: Products may come from multiple sources/sellers; replacements may not be possible once sold.

Damaged or Incorrect Items

Although we follow strict quality control, if you receive:

• a wrong item (not matching your invoice), or
• an item that is completely non‑functional upon delivery,

Please notify us within 24 hours of delivery at marketing@rebox.com.pk with your order number and clear, unedited photos/videos.

Our team will investigate on a case‑by‑case basis and may provide a resolution (e.g., partial refund, or replacement if stock is available). Beyond 24 hours, we cannot entertain complaints.

Items Not Covered

• Change of mind after purchase.
• Minor differences in color, packaging, or design due to lighting, screen resolution, or batch variations.
• Damage from improper handling, misuse, or installation by the customer.
• Any product sold under “As‑Is” or labeled “Clearance/Final Sale”.

Buyer’s Responsibility

• Verify product descriptions, sizes, specifications, and quantities before confirming your order.
• Confirm bulk quantities and ensure you’re satisfied with pricing and any applied discounts.
• Keep all communications with ReBox documented in writing (email, invoices, etc.).